Shipping & Delivery Times
At Dress Your Doggy, nothing means more to us than bringing our customers great value and service. For this reason, we provide FREE SHIPPING ON ALL ITEMS.
Orders are usually processed within 24-72 Hours. These are always sent to our customers using a tracking courier service, so we know exactly where your order is. Expected delivery after processing time is between 10-21 days and we will send you automatic delivery pupdates, to let you know exactly when you can expect your new doggy products to arrive.
Refunds & Returns
If your item is faulty, please let us know as soon as possible and we will provide you with a 100% refund immediately, no questions asked.
Excellent customer service is important to us, and we always look to build a strong relationship with new and returning customers.
Please note, that due to hygiene reasons, we are unable to provide refunds on clothing items that are the wrong size or do not fit. Therefore, it is important to measure your dog carefully, and perhaps leave 1-3 centimetres extra wiggle room, just in case. Size guides are available on every individual product page, and we are always here for you if you need help and guidance on picking the right size for your dog.
At Dress Your Doggy, we are committed to 100% customer satisfaction. Our goal is to make our customers and their dog's as happy as possible with our products and service, every time they order.
If you have any questions regarding our products, sizing, shipping or returns, please feel free to send us a quick message via Facebook Messenger or on our Contact page and we will reply to you as quickly as we can.